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21 Lucerne Road, Thornton Heath — care home record & Homesplace Grade · Homesplace

Care homes/Croydonlocal authority/Thornton Heathtown · city/21 Lucerne Road

21 Lucerne Road

Residential homes · 4 beds · 21-23 Lucerne Road, Thornton Heath CR7 7BB

✓ Verified record · data of 14 June 2026Unclaimed · auto generated from official sources

C66 / 100 →

Homesplace Grade · stable

Analysed record · answered from official sources

Is 21 Lucerne Road any good?

On the evidence, 21 Lucerne Road has a clean record with no watch points. It was rated Requires improvement at its latest inspection (15 Apr 2024).

CQC inspection · 15 Apr 2024CQC register · manager history

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The evidence

Official CQC rating

published 15 Apr 2024

Requires improvementoverall

Safe: ● Good
Effective: ● Good
Caring: ● Good
Responsive: ● Requires improvement
Well led: ● Requires improvement

Rating trajectory

all inspections on record

Rated Requires improvement at every inspection on record.

Requires improvement

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Apr 2024

Leadership stability

No manager changes in five years. Stable leadership supports quality, which is why we track it.

I. Ricketts · current registered manager
since Feb 2011 · 15 yrs 3 mo

Enforcement and breaches

✓No enforcement action on record

Checked against the CQC enforcement register · 14 June 2026

Capacity and specialisms

4 beds
Residential homes
Dementia
Learning disabilities
Physical disabilities

CQC register · 14 June 2026

Keep asking

What did the 2024 inspection criticise?Why was Responsive marked down?How does it compare with Callum House?What should I ask on a visit?

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