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Residential homes · 14 beds · Golden Cross, Hailsham BN27 4AJ
Homesplace Grade · stable
Analysed record · answered from official sources
On the evidence, The Well House has a record with one watch point. It was rated Requires improvement at its latest inspection (18 Jul 2025). The watch point: safe is rated requires improvement at the current inspection. Worth asking about on a visit.
Safe is rated Requires improvement at the current inspection.
Safe is one of the two most heavily weighted key questions in the Homesplace Grade. Rated at the inspection published 18 July 2025.
Rated Requires improvement at every inspection on record.
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The operating company is in an insolvency process.
Companies House records in liquidation for WELL HOUSE CARE SUSSEX LTD. Operator insolvency can affect continuity of care — worth asking about on a visit.
The operating company's annual accounts are overdue.
Companies House shows accounts past their filing deadline (due 30 September 2022). Late filing is a common early indicator of financial difficulty.
The operating company's confirmation statement is overdue.
Companies House shows the annual confirmation statement past its deadline, which can precede the company being struck off the register.
No manager changes in five years. Stable leadership supports quality, which is why we track it.
N. Cross · current registered manager
since Jan 2011 · 15 yrs 4 mo
Checked against the CQC enforcement register · 13 June 2026
CQC register · 13 June 2026