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Homecare agencies · C202-C203, Meridian Trading Estate, 20 Bugsby's Way, London SE7 7SF
Homesplace Grade · declining
Analysed record · answered from official sources
On the evidence, Dignity Direct Homecare Limited has a record with 5 watch points. It was rated Inadequate at its latest inspection (23 Jul 2025). The watch points: enforcement action on record: special measures (cqc); effective declined from good to requires improvement at the last inspection; caring declined from good to inadequate at the last inspection; well led declined from requires improvement to inadequate at the last inspection; safe is rated requires improvement at the current inspection. Worth asking about on a visit.
Enforcement action on record: Special measures (CQC).
Moved to Inadequate at the latest inspection (2025).
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CQC placed this service in special measures following its assessment. Enforcement is weighed against the grade for three years.
Effective declined from Good to Requires improvement at the last inspection.
Rated at the inspection published 23 July 2025; the previous inspection (26 July 2024) rated it Good.
Caring declined from Good to Inadequate at the last inspection.
Rated at the inspection published 23 July 2025; the previous inspection (26 July 2024) rated it Good.
Well led declined from Requires improvement to Inadequate at the last inspection.
Rated at the inspection published 23 July 2025; the previous inspection (26 July 2024) rated it Requires improvement.
Safe is rated Requires improvement at the current inspection.
Safe is one of the two most heavily weighted key questions in the Homesplace Grade. Rated at the inspection published 23 July 2025.
No manager changes in five years. Stable leadership supports quality, which is why we track it.
S. Yassin · current registered manager
since Feb 2016 · 10 yrs 4 mo
Checked against the CQC enforcement register · 14 June 2026
CQC register · 14 June 2026