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Homesplace is a product of Truveri Ltd (company no. 16781739). Homesplace is an independent service and is not affiliated with the Care Quality Commission, Companies House, or the NHS. Data is drawn from the CQC and Companies House under the Open Government Licence v3.0 and analysed using large language models. The Homesplace Grade is our proprietary methodology and cannot be purchased or influenced by care providers.

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Contains public sector information licensed under the Open Government Licence v3.0.

Leaderboards Methodology Guides

First Choice Home Care, Norwich — home care agency record & Homesplace Grade · Homesplace

Home care/Norfolklocal authority/Norwichtown · city/First Choice Home Care

First Choice Home Care

Homecare agencies · Unit 1B, Harling Road, Snetterton, Norwich NR16 2JU

✓ Verified record · data of 14 June 2026Unclaimed · auto generated from official sources

C65 / 100 →

Homesplace Grade · stable

Analysed record · answered from official sources

Is First Choice Home Care any good?

On the evidence, First Choice Home Care has a record with one watch point. It was rated Requires improvement at its latest inspection (23 Dec 2024). The watch point: safe is rated requires improvement at the current inspection. Worth asking about on a visit.

CQC inspection · 23 Dec 2024CQC register · manager history

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Safe is rated Requires improvement at the current inspection.

Safe is one of the two most heavily weighted key questions in the Homesplace Grade. Rated at the inspection published 23 December 2024.

The evidence

Official CQC rating

published 23 Dec 2024

Requires improvementoverall

Safe: ● Requires improvement
Effective: ● Good
Caring: ● Good
Responsive: ● Good
Well led: ● Requires improvement

Rating trajectory

all inspections on record

Rated Requires improvement at every inspection on record.

Requires improvement

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Dec 2024

Leadership stability

No manager changes in five years. Stable leadership supports quality, which is why we track it.

Z. Watts · current registered manager
since Jun 2016 · 10 yrs

Enforcement and breaches

✓No enforcement action on record

Checked against the CQC enforcement register · 14 June 2026

Capacity and specialisms

Homecare agencies
Caring for adults over 65 yrs
Caring for adults under 65 yrs
Dementia
Learning disabilities
Mental health conditions
Physical disabilities
Sensory impairment

CQC register · 14 June 2026

Financial stability

operating company

Active· accounts up to date

Company: FIRST CHOICE HOME CARE LTD · 08130025
Incorporated: 4 July 2012
Last accounts: made up to 31 March 2025 · total-exemption-full
Next accounts due: Dec 2026
Charges (secured debt): 1 outstanding · Hsbc UK Bank PLC

No financial-distress signals on the register: the operating company is active, with accounts and confirmation statement filed on time and no insolvency history.

Companies House · 14 June 2026shown for context · not part of the Homesplace Grade